support faq banner

FAQ

I have a job that is non-standard. Do you have custom capabilities?

 

Yes, we have. Hwaying has a growing reputation for being able to produce cable that many others cannot. From our many jacket colors, compound and dimensional options to non-standard designs to custom print messages to hard-to-find fiber and hybrid and composite cables, Hwaying's engineering team will work to devise a solution that is timely and economical. And don't forget Hwaying's 7-10 lead time or our low minimums, among the best in the business!

If I want to become Hwaying’s agent in our country. What are files we need to provide, and how to do?

 

You should tell us which country you will agent, and prepare some files about business license, company introduction, qualification certificate and so on. And we also can send some detail information to you about how to agent.

Why is the inspection and cleaning of optical fiber connector end faces important?

 

The light travelling down fiber does so in extremely small diameter cores (9um in single mode). A small speck of dirt that is almost invisible to the naked eye could be enough to cause the fiber signal to be attenuated or blocked resulting in signal interference or even loss of transmission. This could be as simple as a finger print on the end of fiber optic connectors. Fiber All fiber optic connectors should be inspected during installation with a quality microscope and if required cleaned with an approved fiber cleaning technique.

What is the difference between multimode and singlemode fiber?

 

Multimode fiber has a relatively large light carrying core usually 50 or 62.5 microns in diameter. It is normally used for short distance transmissions with LED based optical fiber equipment and has limitations in regards to bandwidth capacity and distance. Singlemode fiber has a smaller light carrying core of 8 to 10 microns in diameter. It is used for large bandwidth transmissions over longer distance with laser diode based optical fiber transmission equipment.

What is an OTDR dead zone?

 

Dead zones originate from reflective events (fusion splices, fiber optic connectors, pressure points, etc) along the link and can affect the OTDR’s ability to accurately measure attenuation on shorter links and differentiate closely spaced events. The OTDR will become temporarily blinded by the first event it picks up and will not see upcoming events close to each other and will instead pick them up as one event. Dead zones can extend hundreds of meters from the OTDR unit but can be reduced (but never eliminated) by adjusting the pulse width in accordance with the length of the fiber.

Can I Convert Multimode To Single Mode And Vice Versa?

 

Yes a multimode to single mode fiber media converter can be used. These products are available in both 10/100Base and Gigabit units with a range of distances available for the single mode transmission side.

What are some typical fiber to the home products (FTTH products) used in a residential cabling network?

 

A FTTH cabling network would usually consist of the Head End equipment (HE), fiber optic cable backbone or Feeder cable to a Local Convergence Point (LCP) for splitting, distribution cable to a Network Access Point (NAP), and then drop cables to a termination point on the individual dwellings (ONT).

What is a fiber enclosure?

 

A fiber enclosure or FOBOT as it is also known is a tray, box or dome designed for breaking out and terminating fiber optic cable. Fiber enclosures usually are fitted out with splice trays and thru-adaptors and allow a point in the network for mass termination, splicing and patching of cables.

One of my clients just called, and they have an urgent need for some cable. Can Hwaying help?

 

Yes we can. In most cases, we can ship stock items overnight provided we receive a purchase order before 3 p.m. EST. Blind shipments and drop shipments are also possible. Occasionally an item is not in stock. Hwaying is flexible enough to give favorable lead times. If an order is urgent, it can be processed immediately for an expedite fee.

We need to connector the cable. Do you have any products that can help?

 

Absolutely, Hwaying offers a wide variety of outer diameters on our simplex and duplex cables to accommodate the wide variety of connectors available on the market. Hwaying also produces high quality furcation tubing in all twelve colors to help you terminate bare fiber. In addition, Hwaying offers pre-made fan out kits for bare fiber and 2mm and 3mm breakout kits for buffered fiber, both in 6 and 12 fibers, and both at costs significantly better than most competitors.

Suggestions

The Hwaying Fiber Optic FAQ continues to expand and improve. If you have suggestions for improvement, we would enjoy hearing from you. Please contact us. Thank you!